Lockouts

Locked Your Keys In The Car? How Entry Is Done Without Damage

What a non-destructive entry actually involves, why the internet's favourite shortcuts cause expensive damage, and what to do while you wait.

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Short answer

A trained locksmith opens the car through its own locking system, not through force

Non-destructive entry uses specialist tools to operate the vehicle's existing mechanisms — the lock, the latch or the interior handle — without marking paint, bending frames or damaging glass. On most cars it is a matter of minutes, and the vehicle is left exactly as it was.

Why The Coat Hanger Trick Belongs In The Past

Modern doors are full of wiring looms, airbag components, side-impact sensors and cable-operated latches, and none of it is designed to be poked at.

Vehicles from the era where a straightened hanger could hook a lock pin have largely gone. On current cars, the same approach gets you scratched paint, a bent window frame, a torn weather seal, or a repair bill running well past what the lockout would have cost.

Wedging a door open to get a tool in is worse. It deforms the frame, and the damage often shows up later as wind noise or a leak rather than immediately.

Specialist tools do the opposite: they work with the vehicle's design, reaching the mechanism that the door already uses.

Keys locked inside a car
In detail

Check These Before Calling Anyone

Occasionally the answer is free.

Every door, the boot and the tailgate

It sounds obvious, and it works often enough to be worth thirty seconds. Central locking sometimes misses a door, and boots on some cars can be opened separately.

A spare key nearby

At home, at work or with a partner. If someone can bring it within a reasonable time, that is the cheapest route by a distance.

Your breakdown cover

Some policies include lockout assistance. Worth checking the app or the card before you call anyone out.

Manufacturer connected services

A number of newer vehicles can be unlocked remotely through the manufacturer's app if the account is set up and the car has signal.

When A Lockout Becomes Urgent

A child or an animal locked in a car is an emergency — call 999 first, not a locksmith.

Cabin temperatures rise far faster than people expect, even on a mild day with cloud cover. Emergency services are equipped and authorised to act immediately, and they will not wait.

Other situations that change the priority: a car blocking a live road, keys locked in with the engine running, or a vehicle in a car park that is about to close. Tell us if any of those apply and we will treat it accordingly.

What We Will Ask You For

Identification and evidence the car is yours, before the door is opened.

This is standard for any legitimate auto locksmith, and it should reassure rather than annoy — the same checks are what stop your car being opened for somebody else on a different day.

We also ask where the keys are. Visible on the seat is a straightforward lockout. Locked in the boot, or possibly lost rather than locked in, changes the job and is worth knowing before we arrive.

The Methods That Cause Damage

Roadside improvisation is where a free problem turns into a bill from a body shop.

Coat hangers through a door seal were a fair method on cars built thirty years ago. On a modern vehicle they scratch paint, tear the weather seal and snag wiring looms that run inside the door — and increasingly they do not reach anything useful, because the linkages they were designed to hook no longer exist.

Wedges and inflatable bags are used properly by the trade in controlled positions. Used enthusiastically, they bend the door frame just enough to leave a wind noise you will hear at motorway speed for the rest of the car's life.

Breaking glass is the last resort people reach first. Beyond the cost of the glass, tempered fragments go everywhere inside the car, and the alarm and central locking usually need attention afterwards anyway.

Non-destructive entry exists precisely so that none of this is necessary. In the time it takes to find a coat hanger, the call has usually already been made.

In detail

What To Do While You Wait

A few sensible steps between the call and the van arriving.

Check every door and the boot

It sounds obvious. A surprising number of lockouts end with a rear door or a tailgate that was never locked in the first place.

Say if a child or animal is inside

Tell us immediately and ring 999 as well. That is an emergency, not a lockout, and it is treated differently.

Stand somewhere safe

On a live road, get behind a barrier or well onto the verge. Nothing about the car is worth standing in traffic for.

Find your documents

If the V5C is inside the car, have something else in your name ready. We still need to confirm the vehicle is yours.

Questions answered

Lockout questions

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Keys shut inside the car?

Call with your location and registration. Non-destructive entry, no broken glass, no damaged doors.

“Replacement key required for car. The chap who came was immensely helpful, patient, careful and considerate. I would thoroughly recommend you use him as you won't get a better service anywhere else! 10/10”
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